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Oracle BPM Suite 11g Developer's cookbook
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As you are aware, you have a Finalize Contract task. The idea is that contract finalization should be completed in a one-hour time frame. If the task is not completed in one hour, a Timer event attached to the task will catch the Human Task timeout. You will develop a subprocess to save quote
with the status SLAVoilated
, and when timeout happens on the Human Task, the process token will reach the subprocess and save quote
to a location with the status "SLAVoilated".
I. Create a Catch subprocess
1. Go to Component Palette | BPM | Activities and click on Sub Process.
2. Click just below the Finalize Human task in the Contracts swimlane.
3. This will open the Properties dialog. In the Properties | Basic tab, enter the name of the subprocess as CatchSLA
. Keep the default settings for the other tabs.
4. Name the Start and End events of the subprocess as CatchSLAError and EndSLAError respectively.
5. Let the Implementation type for both...
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