
Salesforce Data Architect Certification Guide
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The Account object is at the heart of many Salesforce core platform cloud products, such as Sales Cloud, Service Cloud, Financial Services Cloud, and Experience Cloud. The Contact object represents a person that is associated with an Account record.
At its most basic interpretation, an Account record represents a company or similar entity from which one or more Contact records can be associated, such as employees. Therefore, an Account record can be thought of as a company or business. An Account record can have many Contact records, representing the employees of that company or business.
Let’s look at how this simple structure is represented diagrammatically:
Figure 8.1 – Simplified Account and Contact object relationship
As you would expect with Salesforce originally being focused on sales teams/selling (hence the company name), the Account object contains many useful standard fields that can...