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Mastering Microsoft Endpoint Manager

Mastering Microsoft Endpoint Manager

By : Per Larsen
4.5 (16)
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Mastering Microsoft Endpoint Manager

Mastering Microsoft Endpoint Manager

4.5 (16)
By: Per Larsen

Overview of this book

Microsoft Modern Workplace solutions can simplify the management layer of your environment remarkably if you take the time to understand and implement them. With this book, you’ll learn everything you need to know to make the shift to Modern Workplace, running Windows 10, Windows 11, or Windows 365. Mastering Microsoft Endpoint Manager explains various concepts in detail to give you the clarity to plan how to use Microsoft Endpoint Manager (MEM) and eliminate potential migration challenges beforehand. You'll get to grips with using new services such as Windows 365 Cloud PC, Windows Autopilot, profile management, monitoring and analytics, and Universal Print. The book will take you through the latest features and new Microsoft cloud services to help you to get to grips with the fundamentals of MEM and understand which services you can manage. Whether you are talking about physical or cloud endpoints—it’s all covered. By the end of the book, you'll be able to set up MEM and use it to run Windows 10, Windows 11, and Windows 365 efficiently.
Table of Contents (24 chapters)
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1
Section 1: Understanding the Basics
4
Section 2: Windows 365
7
Section 3: Mastering Microsoft Endpoint Manager
19
Section 4: Tips and Tricks from the Field

Shadow users with Quick Assist

Quick Assist is a new tool (simpler than Remote Assistance – it doesn't require any pre-configuration) you can use to give control of your computer to people you trust over the internet. The other great thing about Quick Assist is that it's free to use as part of your Windows 10 license!

Quick Assist is part of your cloud PC and all other physical Windows 10 operating systems. So, you just have to search for it in your Start menu to get started. Pretty simple, right?

Once you've done this, you will have to log in with your Azure AD credentials. If you are the user, you need to enter a 6-digit code. If you are the helpdesk employee or the IT admin, you have to click on Assist another person:

Figure 4.72 – Quick assist login

Wait for the session to load.

During the loading process, the helpdesk user will be asked for the type of control they wish to implement:

Figure 4...

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