Load balancing is a critical capability in dynamic systems such as a Kubernetes cluster. Nodes, VMs, and pods come and go, but the clients can't keep track of which individual entities can service their requests. Even if they could, it would require a complicated dance of managing a dynamic map of the cluster, refreshing it frequently, and handling disconnected, unresponsive, or just slow nodes. Load balancing is a battle-tested and well-understood mechanism that adds a layer of indirection that hides the internal turmoil from the clients or consumers outside the cluster. There are options for external as well as internal load balancers. You can also mix and match and use both. The hybrid approach has its own particular pros and cons, such as performance versus flexibility.