If you enjoyed this book, you may be interested in these other books by Packt:
Microsoft System Center 2016 Service Manager Cookbook - Second Edition
Anders Asp, Andreas Baumgarten, Steve Beaumont, Steve Buchanan, Dieter Gasser
ISBN: 978-1-78646-489-7
- See a practical implementation of the ITSM framework and processes based on ITIL
- Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration
- Get to know about Incident, Problem, and Change Management processes and configuration
- Get to grips with performing advanced personalization in Service Manager
- Discover how to set up and use automation with and within Service Manager 2016
- Work with Service Manager Data Warehouse
- Find out what Security Roles are and how to implement them
- Learn how to upgrade from SCSM 2012 R2 to SCSM 2016
Deploying Microsoft...