
Empowering Organizations with Power Virtual Agents
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Now that we have seen how chatbots were born, how they have evolved over the years, and how are they currently used by various organizations, let's delve deeper into how Microsoft Power Virtual Agents is licensed. We had a quick overview of licensing in the first chapter of this book, but here we will delve deeper into licensing and look at ways to estimate what the needs of an organization might be.
In this chapter, we will focus on two distinct scenarios, looking at both web use of Power Virtual Agents and using them in internal applications through Teams. The topics we will cover include the following:
We will conclude this chapter with an overview of how to approach estimating the needs of an organization that is just...
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