Procedures
Procedures are a set of documented steps or guidelines designed to standardize and streamline processes within an organization. They provide clarity and consistency in how tasks are performed, decisions are made, and changes are implemented. Let’s look at procedures for change management, onboarding, offboarding, and playbooks:
- Change management: Change management procedures outline the steps and protocols for initiating, evaluating, implementing, and monitoring changes within an organization. They ensure that transitions (whether in technology, processes, or policies) are authorized and executed smoothly, minimizing disruptions and optimizing outcomes.
- Onboarding: Onboarding is the process of integrating new team members into an organization’s culture and workflows. Onboarding procedures create a structured path for introducing newcomers, including orientation, training, and the provisioning of necessary resources, such as phones and laptops. These...