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Microsoft 365 Security, Compliance, and Identity Administration
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Now that you have your hybrid identity method configured, it should all run smoothly. However, occasionally, you may still encounter some problems. This is where the ability to assess and troubleshoot Azure AD Connect with tools from the Microsoft 365 portal can assist administrators in quickly identifying and resolving issues. Administrators will be able to perform the following tasks as part of troubleshooting in Azure AD Connect:
https://admin.microsoft.com
and examining the Azure AD Connect directory sync status. Here, you will see an overview of all directory synchronization errors. A common example may be a duplicate proxy address or UPNs causing conflicts and preventing an object from syncing. The following screenshot shows the Azure AD Connect tile in the admin center. Any issues with synchronization will be shown here by using red circles for critical warnings or yellow triangles for lesser warnings. A green circle means all is OK and healthy:
Figure 1.16: Azure AD Connect sync status
The preceding figure shows a sync status of only 37 minutes ago, which results in a yellow warning. Figure 1.17 shows more serious red warnings when sync has not completed for 3 days:
Figure 1.17: Azure AD Connect status
Figure 1.18: Directory sync status
Figure 1.19: Synchronization Service Manager
Figure 1.20: Synchronization Service Manager
Figure 1.21: Connector actions
Figure 1.22: Connector options
Start-ADSyncSyncCycle -PolicyType Initial
Start-ADSyncSyncCycle -PolicyType Delta
In this section, we examined event monitoring and troubleshooting techniques in Azure AD Connect. We learned how to review, interpret, and respond to synchronization errors in the Office 365 portal and by checking the Synchronization Service Manager tool. We also explored how you can manually trigger the synchronization process from the Synchronization Service Manager tool and by using PowerShell.
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