Phase II – Proving the technology

In this section, we are going to discuss the approach to proving the technology is fit for purpose. This is a key piece of work that needs to be successfully completed once we have completed phase I, and is somewhat different from how you would typically approach an IT project. This is the same approach you should take for any end user computing type of project. The transition from phase I to phase II can be seen in the following diagram:

Our starting point is to focus on the end users rather than the IT department. After all, these are the people who will be using the applications on a daily basis and know what they need to get their jobs done. Rather than giving them what you think they need, let's ask them what they actually need and then, within reason, deliver their requirements. It's that old saying of don't try to fit a square peg into a round hole, as no matter how hard you try, it's just never going to fit.

First and foremost...