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Twilio Best Practices

Twilio Best Practices

By : Rogers
4.5 (4)
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Twilio Best Practices

Twilio Best Practices

4.5 (4)
By: Rogers

Overview of this book

If you have experience with at least one programming language and are looking to integrate Twilio into your applications, then this book is for you.
Table of Contents (10 chapters)
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Preface
Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Free Chapter
1
1. Working with TwiML
1. Working with TwiML
Where in my application will I be using TwiML?
Getting started with TwiML
Digging deeper – Twilio's requests
The world of TwiML verbs
Best practices for working with TwiML
Summary
2
2. Exploring the REST API
2. Exploring the REST API
What is the Twilio REST API?
Interacting with the API
Getting started with the Twilio PHP library
Getting started with Postman
Mastering call-related APIs
Mastering messaging APIs
Working with phone numbers, accounts, and usage
Summary
3
3. Calling in the Browser with Twilio Client
3. Calling in the Browser with Twilio Client
What is Twilio Client?
Where can I use Twilio Client?
How does Twilio Client work?
Adding Twilio Client to your web applications
Receiving incoming calls in the browser
Getting started with Twilio Client on iOS and Android
Summary
4
4. Twilio in the Real World
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4. Twilio in the Real World
The callback request tool
The conference calling tool
And you're done!
Summary
5
5. Twilio in your language
5. Twilio in your language
PHP – a recap
Ruby
Python
C#
Java
Node.js
Apex for Salesforce.com
Summary
6
6. Securing your Twilio App
6. Securing your Twilio App
Enabling two-factor authentication
Verifying that requests are from Twilio
Building a circuit breaker
Summary
7
7. Testing, Debugging, and Deploying Twilio Apps
7. Testing, Debugging, and Deploying Twilio Apps
The power of flowcharts
Using the App Monitor
Using the Request Inspector
Fixing common errors
Summary
8
8. Online Resources
8. Online Resources
Hosting providers
Web frameworks
Automated testing
Using flowcharts
What next?
9
Index
Index

The callback request tool

First up, we're going to build a callback request tool that is suitable for any website.

Popular across the Internet, such tools are great for small businesses that want to let their customers get in touch with them without the annoying need to wait on hold.

There are four components of this tool:

  1. A simple website with a form for collecting customer details
  2. A PHP page that initiates a call to the customer who requested it when a member of staff clicks on a link
  3. A short piece of TwiML to power this call
  4. A status callback page that listens for a request from Twilio to let it know that a call was answered so the database can be updated

Let's get started.

Preparing the project

To start, we'll need to get some dependencies in order and prepare a configuration and setup file that can be included in all of our pages.

Installing the Twilio API library

First, we'll install the Twilio PHP library using Composer.

To do that, first install Composer on your machine...

End of Section 2
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