Book Image

Industrial Digital Transformation

By : Shyam Varan Nath, Ann Dunkin, Mahesh Chowdhary, Nital Patel
Book Image

Industrial Digital Transformation

By: Shyam Varan Nath, Ann Dunkin, Mahesh Chowdhary, Nital Patel

Overview of this book

Digital transformation requires the ability to identify opportunities across industries and apply the right technologies and tools to achieve results. This book is divided into two parts with the first covering what digital transformation is and why it is important. The second part focuses on how digital transformation works. After an introduction to digital transformation, you will explore the transformation journey in logical steps and understand how to build business cases and create productivity benefit statements. Next, you’ll delve into advanced topics relating to overcoming various challenges. Later, the book will take you through case studies in both private and public sector organizations. You’ll explore private sector organizations such as industrial and hi-tech manufacturing in detail and get to grips with public sector organizations by learning how transformation can be achieved on a global scale and how the resident experience can be improved. In addition to this, you will understand the role of artificial intelligence, machine learning and deep learning in digital transformation. Finally, you’ll discover how to create a playbook that can ensure success in digital transformation. By the end of this book, you’ll be well-versed with industrial digital transformation and be able to apply your skills in the real world.
Table of Contents (15 chapters)
Section 1: The "Why" of Digital Transformation
Section 2: The "How" of Digital Transformation

Productivity and efficiency gains

The ROI, during an industrial digital transformation, can be in the form of business productivity and process efficiency gains, in addition to new digital revenue. Let's take the example of airline baggage handling.

The airline industry

Prior to the COVID-19 pandemic, Delta Air Lines carried about 180 million passengers annually along with about 120 million checked airline bags. In 2016, Delta decided to invest $50 million to modernize its baggage handling solution and use Radio-Frequency Identification (RFID) enabled baggage tags (see This would improve the efficiency in the system, reducing any adverse impact of mishandling baggage. The intended outcomes of this RFID initiative are as follows:

  • Reduced instances of bags left behind, misrouting at a connecting airport, or delayed arrival at the destination
  • Reduced instances of theft of bags or pilferage...